REFUND POLICY
We want you to be completely satisfied with your purchase.
Returns:
You may request a return within 14 days of receiving your order if the item is unused and in original packaging.
Refunds:
Once your return is approved and inspected, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 48 hours at support@novatech.com with photos.
Non-returnable items:
- Sale items
- Gift cards
- Used or damaged products not caused by delivery